Effective date: September 21, 2026

Who we are

Truly Payments, Inc. ("Truly Payments," "we," "us") is a California corporation based in Simi Valley, California. This policy describes how we treat information collected through trulypayments.com.

Information we collect

When you submit a form on this site, we collect the information you provide, such as your name, business name, email address, phone number, and the details of your inquiry. We also collect standard technical information such as your IP address, browser type, and the pages you visit, through our hosting provider's logs.

How we use it

To respond to your inquiry and provide the services you request.
To prepare a rate review or proposal when you ask for one.
To improve this website and our services.
To comply with legal obligations.

Sharing

We do not sell your personal information. We share it only with service providers who help us operate this website and respond to you (for example, hosting and email providers), with acquiring banks and processing partners when you apply for a merchant account, and when required by law.

Third-party services

This website is hosted by a third-party hosting provider that processes standard server logs on our behalf. When you submit a form, the information you enter is transmitted over an encrypted connection to a third-party form delivery service (FormSubmit), which forwards it to our email and does not use it for any other purpose. External links, such as LinkedIn, are governed by those sites' own privacy policies. We do not embed third-party advertising, analytics, maps, or social media trackers.

Cookies and tracking

This website sets no cookies and stores nothing in your browser. It does not use advertising or analytics cookies and does not track you across other websites, which is why it shows no cookie banner. Because we do not track visitors, we do not respond differently to browser "Do Not Track" or Global Privacy Control signals; the site behaves the same for everyone. If we add analytics or other tracking in the future, this policy will be updated and any required consent obtained before they are used.

Text messages (SMS)

If you give us your mobile number and consent on our contact form, we may text you about your inquiry. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. Mobile information and SMS opt-in consent are never sold or shared with third parties for marketing purposes.

Your choices

You may request access to, correction of, or deletion of the personal information we hold about you by emailing Admin@trulypayments.com or calling (805) 210-6229. We will respond within the time required by applicable law, and we will not discriminate against you for making a request. California residents may also have rights under the California Consumer Privacy Act (CCPA/CPRA), which we honor where it applies.

California "Shine the Light"

We do not share personal information with third parties for their own direct marketing purposes.

Children

This website is intended for business owners and operators. We do not knowingly collect personal information from anyone under 16.

Payment card data

This website does not collect, process, or store payment card numbers. Card acceptance for merchants is handled through PCI-validated equipment and gateways under separate agreements.

Security

We take reasonable measures to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Changes to this policy

If we change this policy, we will post the updated version on this page with a new effective date. Material changes will be noted at the top of the policy.

Contact

Questions about this policy can be sent to Admin@trulypayments.com.

Privacy Policy