Built on relationships, not contracts.
Too many business owners pay too much for processing and get nothing back but a statement they can't read. We do it differently: clear pricing, real support, and the people in charge one call away. Today we run payments for a large hospital chain and for every type of business.
Anthony Hogan
Anthony founded Truly Payments in Simi Valley, California, with one conviction: business owners deserve to understand what they pay to accept a card, and to reach a real person when something goes wrong.
He built the company the way he'd want to be treated as a customer. Pricing is explained clearly before anything is signed. Equipment is programmed and tested before it ships. And every client has a direct line to leadership, not a ticket queue.
Today Truly Payments runs payments for a large hospital chain and for businesses of every size, from single-register cafes to multi-location operations. Anthony still works directly with merchants, because he believes the relationship after the paperwork is what a processor should be judged on.
"Payment processing should be simple, transparent, and built around your business, not the other way around."
Kim Lee
Kim runs the administrative side of Truly Payments: account setup, merchant paperwork, and the day-to-day details that keep every client's processing running smoothly.
When you need something handled quickly and correctly, Kim is the person who makes sure it happens.
The standards we hold ourselves to.
Relationship-driven service
We build personal relationships so the service you get is consistent and tailored to your business, not a script.
White-glove support
Fast responses and proactive help. We'd rather catch an issue before you notice it than explain it afterward.
Direct leadership access
Quick delivery, accountability, and no delays, because the people who run the company are the people you can reach.
Transparent pricing
You'll know what you pay and why. If a better setup exists for your business, we'll tell you, even when it means less for us.